Terms and Conditions

Effective Date: [January 1, 2023]

These Terms and Conditions govern the use of SMS communications provided by BioTek Environmental NYC LLC. By opting in to receive text messages from us, you agree to be bound by the following terms:

1. SMS Consent Communication

The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. Your privacy is important to us, and we will use your contact information only as described in this document.

2. Types of SMS Communications

If you have consented to receive text messages from BioTek Environmental NYC LLC, you may receive messages related to the following:

• Account notifications

• Customer care

• Marketing

Example Message:

“Hello, this is a friendly reminder of your upcoming appointment with [BioTek Environmental NYC] at [Client Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from BioTek Environmental NYC LLC at any time.

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to [5] SMS messages per week related to your [appointments/billing, etc.].

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally. BioTek Environmental NYC LLC is not responsible for any charges incurred by your carrier.

5. Opt-In Method

You may opt in to receive SMS messages from BioTek Environmental NYC LLC in the following ways:

• Fill out a website form

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help
directly from us by visiting our website at [https://bioteknyc.com] or calling us at (212)
784-6490.

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8. Standard Messaging Disclosures

Message and data rates may apply.
You can opt-out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

(212) 784-6490 or [email protected]