Privacy Policy

At BioTek Environmental NYC LLC (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, services, or any other aspect of our business. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Identification Information

This includes information that you provide when you contact us, sign up for services, or interact with our website. This may include:

Name
Email address
Phone number
Mailing address
Payment information
(when applicable)

b. Usage Data

We may automatically collect certain data when you visit our website, including:

IP address
Browser type
Device information
Pages visited
Time spent on pages
Referring URLs

c. Cookies and Tracking Technologies

Our website uses cookies, beacons, and other tracking technologies to enhance your user experience. Cookies are small text files stored on your device that help us analyze website traffic, improve functionality, and personalize your experience.

2. How We Use Your Information

We use the information we collect in the following ways:

To Provide Services: To fulfill your requests, process orders, and provide customer support.
To Improve Our Website and Services: To personalize and optimize your experience and enhance the content on our website.
Marketing Communications: With your consent, we may use your email address or phone number to send you updates, promotions, or newsletters related to our services.
Analytics: To analyze website performance, track usage trends, and improve our offerings.
Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. How We Share Your Information

We understand the importance of your privacy. We will not share your personal information except as outlined below:

a. Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, sending marketing communications, or conducting business operations. These providers are obligated to protect your information and are not authorized to use it for any other purpose.

b. Legal Compliance

We may disclose your information to comply with a legal obligation or in response to valid requests by public authorities (e.g., a court or government agency).

c. Business Transfers

In the event of a merger, acquisition, or sale of our company or assets, your information may be transferred as part of the transaction. We will notify you of such changes as required by law.

d. Mobile Opt-In, SMS Consent, and Phone Numbers

For users who opt in to receive SMS communications, phone numbers collected for SMS purposes will not be shared with any third party or affiliates for marketing purposes. We are committed to safeguarding your phone number and ensuring it is used solely for the SMS communications you have agreed to receive.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to delete or modify your information, please contact us at [Insert Contact Information].

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You may request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to certain
exceptions (such as legal obligations).
Opt-Out: You can opt-out of marketing communications at any time by following the
unsubscribe instructions in our emails or contacting us directly.

7. Cookies and Tracking Technologies

You can manage your cookie preferences through your browser settings. Most web browsers allow you to block cookies, delete cookies, or notify you when a cookie is being placed on your device. However, disabling cookies may affect the functionality of our website.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

BioTek Environmental NYC LLC
Email: [[email protected]]
Phone: [(212) 784-6490]
Address: [6616 Avenue T, Brooklyn, NY 11234]

10. Accessibility of Privacy Policy

This Privacy Policy is accessible from the footer of our website or through a pop-up window to ensure you can easily review it before providing any personal information.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.